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We got a new job details in JPMorgan Chase Bank, N.A. & they are Hiring Candidates for Vice President, Digital Products – Acquisition Offers & Capabilities – Product Manager
Company Name : JPMorgan Chase Bank, N.A.
Company Location : Columbus, OH
Job Position : Vice President, Digital Products – Acquisition Offers & Capabilities – Product Manager
Job Category : Jobs in California
Job Description :
Chase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.
The Role: Chase is seeking a highly ambitious, collaborative, and driven, Digital Product Manager within the Acquisition Offers & Capabilities (AOC) product to help the transformation and modernization of our Offers ecosystem to the next level by delivering on two key fronts: one – building brand new capabilities and components within the offer generation and delivery process, and two – integration and complex coordination with several other related product areas and teams across the broader landscape. In this role, you will work within the area product team that will work deeply with key partners across the firm to understand current state architecture and platforms and where we can enhance or create net new, to ultimately reach a target state that is singular, efficient, and modernized. This will enable us to generate and deliver meaningful, relevant, and optimized offers to our customers. The real driver is to help customers receive the best offers we can provide with the utmost clarity and simplicity in pursuing an offer in their relationship with Chase. This role will be responsible for maintaining a roadmap and prioritized product backlog of both tech modernization work as well as product expansion to new lines of business, and working with several cross-functional teams and systems to deliver new and/or expanded capabilities. The ideal candidate understands the broader digital financial services landscape, with particular focus on acquisition offers and is able to drive both strategic thought and hyper tactical delivery in this space as there are multiple trains already in motion. Comprehensive understanding of product management and its specific role as the end-to-end owner is critical. Candidates should have excellent written and oral communication skills, a strong sense of purpose and urgency in delivering a successful product, technically knowledgeable to translate into business requirements, strong interpersonal skills, as well as a passion for digital financial services. This role will specifically require a deep sense of teamwork and walls-down approach in order to succeed. No egos allowed. The successful candidate will be a strategic thinker and a go-getter who organically looks at processes and problems with a sleeves rolled-up mentality to collaboratively solve them with a large village of partners around them. Responsibilities
Serve as the Digital Product Manager of key areas within Offers Target State space
Partner with technology to build out needed scrum teams, build deep engagement, and then deliver high quality product
Identify ongoing needs, gaps, optimizations and future opportunities for the product and capabilities needed for effective evolution of the digital experience for our customers
Be the master of JIRA, Roadmap, Backlog, and have a passion owning the end-to-end experience in a complex area that spans across several areas within the acquisition space
Contribute to the strategic development, ongoing refinement & execution of the product roadmap
Lead execution of new features throughout agile software development lifecycle (gather/write business requirements, translate into epics/user stories, working end-2-end testing, launch, defect management)
Engage with cross-functional partners across the organization to lead, align, and maintain productive partnerships throughout the lifecycle
Understand, manage, and communicate prioritization of features and needs, ultimately tying back to wins for both customer and the firm
Track and monitor performance, understand insights from analytics, and leverage to continually improve not only product but processes to deliver quality work
Coordination between multiple teams within the CAMP (Customer Acquisitions and Marketing Platform) space, other digital teams and XLOB to deliver large initiatives
Roll up sleeves mentality and comfort in getting deep into technological impacts
5-8+ years product management/program execution experience -including defining user experience needs, writing epics, stories, and acceptance criteria, creating product value propositions, developing features and benefits and developing roadmaps
Strong experience working heavily with cross-functional partners on a daily basis and leveraging those relationships for excellent work product
Expertise and comfortability assisting in building out a roadmap, backlog, and full end-to-end execution – overall comfort and adherence to Agility principles;
Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds
Strong product management chops – aka – always proactively lead the way and find solutions;
Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions;
Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills;
Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery;
Demonstrated ability to manage tight delivery timelines and calmness under intense pressure;
Commitment and self-motivation suitable to a start-up team;
Demonstrable experience working in financial services, retail banking, acquisition, digital products, online and mobile platforms, etc.
Experience working in JIRA and Confluence
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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