Transition of Care Assistant job vacancy in Humana – Jobs in Ohio

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We got a new job details in Humana & they are Hiring Candidates for Transition of Care Assistant

Job Details
Company Name :
Humana
Company Location :
Ohio
Job Position :
Transition of Care Assistant
Job Category :
Jobs in California

Job Description :
Description

The Transition Management Assistant/ UM Administration Coordinator 4 contributes to administration of Transition of Care in both utilization management and care management. The UM Administrative Coordinator 4 assumes ownership and leads advanced and highly specialized administrative activities including, various enrollment and disenrollment compliance reporting, evaluating and reporting transition of care trends, and facilitating transitions between Humana and Care Coordination entities.

How we Value You
Benefits starting day 1 of employment
Competitive 401k match
Generous Paid Time Off accrual
Tuition Reimbursement
Parent Leave
Go365 perks for well-being

Responsibilities

The Transition Management Assistant /UM Administration Coordinator 4 provides clinical and non-clinical support for the policies and procedures ensuring best and most appropriate treatment, care or services for the members.

Provide transition support by managing shared mailboxes, troubleshooting and escalating member/provider concerns, and entering documentation into the care management documentation system.

Responsible for analyzing and compiling various utilization and care management reports for submission to Compliance in accordance with the Provider Agreement.

Develop and maintain relationships with external care coordination entities, functioning as a point of contact regarding member transitions.

Access multiple internal and external systems and portals

Complete other administrative functions, as assigned

Required Qualifications

3+ years administrative or care coordination experience within the healthcare industry
1 + years demonstrated capability with mentoring, coaching and/or developing associates formally or informally
Advanced knowledge of MS Office including Word, Excel and ability to quickly learn new systems.
Proficient utilizing electronic medical record and documentation systems
Proficient and/or experience with medical terminology
Excellent verbal and written communication skills
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications:

Experience as a mentor, trainer and/or preceptor
Experience in a managed care organization
Prior member service or customer services telephone experience

Additional Information

Workstyle: Remote work at home

Location: Must reside in Ohio

Hours: Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM Eastern Time, Over-time. Hours subject to change based on business needs

Travel: 5+% occasional travel to office for staff meetings, training, etc.

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
A minimum standard speed for optimal performance of 25×10 (25mpbs download x 10mpbs upload) is required.
Satellite and Wireless Internet service is NOT allowed for this role.
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/yammer and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Scheduled Weekly Hours

40

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