Service Manager job vacancy in Redline Equipment – Jobs in Sherwood, OH 43556

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We got a new job details in Redline Equipment & they are Hiring Candidates for Service Manager

Job Details
Company Name :
Redline Equipment
Company Location :
Sherwood, OH 43556
Job Position :
Service Manager
Job Category :
Jobs in California

Job Description :
About Us:Redline Equipment is a market leading agriculture equipment dealership with 12 different locations operating throughout the Midwest region with Case IH being our primary brand of equipment. At Redline Equipment we are passionate about providing Heroic Customer Support through our friendly and knowledgeable sales, financing, service, and parts departments. We strive to provide our employees with transparency, growth opportunities, and competitive compensation including a robust benefit package. We pride ourselves in our continuous improvement not only within our business but through the role we play in community development. Here at Redline Equipment, we are always looking for individuals who share our passion for the agriculture industry. Our greatest asset is our dedicated, forward-thinking, and highly skilled team of employees. When employed with Redline Equipment you can expect to be treated as a vital and instrument member of our team through collaboration and teamwork. We like to work together and consider our team work to be inclusive. Our company can be evaluated as a progressive, positive, and phenomenal operation and we hope to encourage you to apply to our open positions.
About the Position:Service Manager is required to effectively lead and develop the service team to provide excellent customer service. Ideal candidate has strong mechanical and technical abilities, understanding of financial objectives and is motivated to complete administrative tasks.
Compensation Range: $62,000 – $83,000 per year
Our Comprehensive Benefits Package Includes:
Medical Insurance
Vision Insurance
Dental Insurance
401(k) with Company Contribution
Employee Assistance Program
Paid Time Off
Incentive Compensation Program
100% Company Paid Uniforms
Company Provided Cell Phone
Affiliate Rewards Program
Personal Finance Solutions
Employee Development Program
Responsibilities:
Supervise Service Department staff to develop and sustain a high level of employee performance, budget achievements, and morale that is highly aligned with our mission and core values.
Align and implement company policies, standard operating procedures, bulletins, and campaigns.
Schedules service work according to priority and maintains a consistent orderly workflow.
Advises customers of necessary repair services and preventative maintenance.
Create and ensure strategies to improve sales and customer satisfaction.
Ensure that customer issues are resolved promptly according to company guidelines.
Analyzes market demand to ensure present and future workflow availability.
Maintains dealer standards including but not limited to vehicles, facilities, tooling, and training.
Promptly evaluates and reconditions trade-in equipment.
Ensures warranty claims are processed according to policy.
Completes PIP and campaigns according to manufacturer guidelines.
Maintains in good condition all service tools and service vehicles.
Responsible for the maintaining safe facility, equipment, and operations.
Ensures service vehicles and drivers are properly maintained, road worthy, safe and in compliance with all regulations and company policies.
Ensure repairs are completed accurately, to dealer standards and inspects all completed work as appropriate.
Accountable for time record accuracy within the department including overtime, on call scheduling, and vacation approval.
Performs other related duties as assigned.
Qualifications or Requirements:
High School Diploma /GED required, with a bachelor’s degree or equivalent in experience preferred.
Five years of service/mechanical experience working with farm, heavy equipment, or diesel engines.
Successful experience in leading a team is required.
Proven track record in customer service and communications required.
Ability to use desktop or laptop computer, including Microsoft Office Suites is required.
Compensation Range Disclosure:The base compensation range represents the low and high end of the Redline Equipment wage plan for this position. Actual compensation will vary depending on factors including but are not limited to location, experience, and performance. The range listed is just one component of Redline Equipment’s total compensation package for employees. We encourage you to take a peek at the robust benefit package listed in the job description above.
Job Type: Full-time
Pay: $62,000.00 – $83,000.00 per year

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