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We got a new job details in Citizens National Bank & they are Hiring Candidates for Retail Branch Manager – South Knox Walmart
Company Name : Citizens National Bank
Company Location : Knoxville, TN 37920
Job Position : Retail Branch Manager – South Knox Walmart
Job Category : Jobs in California
Job Description :
JOB SUMMARY Develops retail and commercial business with the primary goal of meeting the client’s comprehensive financial needs resulting in expanded market share and increased profitability. Acts as overall sales manager for the branch through training, coaching, and development of branch staff. ESSENTIAL DUTIES ? Leads the branch in a professional manner through supervision and coaching of branch staff; develops personnel with regards to service expectations, policies, procedures, and products. ? Contributes to net interest margin through profitable loan production and/or profitable deposit growth; contributes to non-interest income and controls non-interest to drive improvement and/or growth. ? Motivates staff to meet and exceed sales goals while maintaining exceptional customer service; clearly communicates performance expectations to each staff member and monitors performance. ? Establishes and maintains relationships with outside professionals in the community; develops and strengthens relationships through follow-up with potential customers; generates and pursues sales leads through aisle time, public address announcements, over-the counter sales, and marketing campaigns. ? Garners extensive knowledge of retail services, products, and selling techniques to increase cross-sell ratios; refers qualified customers to specialized sales forces. ? Supervises staff to ensure accuracy; manages branch scheduling; administers security procedures; conducts monthly audits to ensure branch compliance with organizational policies and procedures. ? Attends company meetings and communicates pertinent information to staff; acts as the liaison between personnel and management; maintains branch reporting and profitability. ? Performs daily duties that include opening and closing accounts, account maintenance, and various transactions such as deposits, withdrawals, check cashing, stop payments, and wire transfers. ? Maintains a working knowledge of relevant legislation and departmental policies as applicable and participates in personal and professional development; sets and achieves meaningful personal goals. ? Executes all of the duties and responsibilities of a relationship banker with regard to client transactions; delivers exceptional customer service to both frontline staff and clients. ? Influences hiring, termination, and disciplinary actions for all subordinates. ? Performs other incidental and related duties as required and assigned. JOB QUALIFICATIONS ? Required Education & Experience: Associate’s degree in business from two-year college or equivalent. ? Preferred Experience: Bachelor’s degree from four-year college or university or two to four years related experience and/or training or equivalent combination of education and experience. ? Required Training: Must have obtained Relationship Banker status, as well as completed the Assistant Manager program. Retail Branch Manager Page 2 of 2 COMPETENCIES ? Language Skills: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public. ? Mathematical Skills: Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentage; apply concepts of basic algebra and geometry. ? Reasoning Skills: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form. ? Computer Skills: Operate the basic functions of a computer including accessing the Internet, uploading and downloading documents, and working with Adobe Acrobat and Microsoft Office programs including Excel, PowerPoint, and Word; utilize Google applications including Gmail, Google Docs, and Google Sheets. ? Professionalism: Approach others in a polite and tactful manner; maintain composure and react well under pressure; treat others with respect and consideration; follow through on commitments; uphold the reputation of the institution through ethical business practices and responsible behavior both on and off the job. ? Values & Confidentiality: Demonstrate a strong work ethic and positive attitude, while maintaining an atmosphere of honesty and integrity every day; effectively work as part of a team to promote the achievement of individual and group goals; promote confidentiality for clients and the institution through the protection of proprietary and confidential information. PHYSICAL DEMANDS ? Physical Activity: manual and finger dexterity, repetitive motion, twisting, bending, sitting, standing, reaching, walking, climbing, balancing, and lifting moderate weight (up to 50 pounds). ? Communication Skills: required to talk and communicate clearly; ability to hear. ? Vision Requirements: close vision, distance vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT ? Operates in a professional office environment with moderate noise requiring routine use of standard office equipment including computers, phones, etc. ? General hours are Monday through Friday from 9:30 AM to 7:00 PM and Saturdays from 8:30 AM to 2:00 PM; long hours and weekend work expected on occasion; travel and reliable transportation are required.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Management reserves the right to change this position description at any time with or without notice according to business needs
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