IT Operations Manager – Personalization job vacancy in CPI Card Group – Jobs in Nashville, TN 37211

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We got a new job details in CPI Card Group & they are Hiring Candidates for IT Operations Manager – Personalization

Job Details
Company Name :
CPI Card Group
Company Location :
Nashville, TN 37211
Job Position :
IT Operations Manager – Personalization
Job Category :
Jobs in California

Job Description :
Overview:

JOIN OUR TEAM! HERE ARE A FEW OF THE REASONS YOU WILL LOVE IT HERE

Generous Paid Time Off

100% Company paid coverage for

Short- and Long-Term Disability Insurance
Life Insurance
Health Advocacy
Employee Assistance Program

Health Care Coverage

Coverage for medical, dental and vision starts the 1st of the month after 30 days
Generous Company contribution to Health Savings Account for enrollees in HSA qualified medical plan

Annual Merit Review Process

401K with a competitive company match percentage

Tuition Reimbursement Program

Employee Referral Program

The Personalization IT Operations Manager is responsible for overseeing and managing the operational integrity of the technology and services provided by the Personalization group at CPI Card Group. They will lead teams of IT professionals covering multiple areas focusing on the security, stability, and performance of our systems and services.

Responsibilities:

Manage a team of technical engineers and production support staff
Organize and prioritize projects and daily tasks ensuring work is completed in a timely manner
Handle escalations from the business and production teams, giving a high level of service to support our customers and production teams
Establish effective working relationships with IT Operations and the Perso technology team, working together to make the best decisions for CPI
Understand the end-to-end process of how the manufacturing processes, data, software, and personnel interact with a complex, distributed system
Mentor, train, and coach individuals to build a highly effective team
Build a devops culture and mindset inside the technology teams – communication, automation, collaboration, shared understanding of work, code before clicks
High energy, bias for taking action. Spontaneously recognize and resolve issues
Develop and execute strategies and plans to mature our systems focusing on reliability, production monitoring, and deployment velocity
Create goals and be driven to reach them
Stay up to date on technologies, strategies, devops culture, industry trends, and toolsets
Maintain a software environment that supports PCI sensitive data including credit card information
Make staffing decisions based of business needs and individual performance
Qualifications:

Ability to successfully plan, organize, prioritize, execute and delegate work; responding to changing needs and balance competing priorities.
Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level
Communicate effectively in written and verbal formats with multiple stakeholders, including team members, peers, business stakeholders, vendors, leadership, and customers
A working knowledge of technologies such as .NET, C#, and MS SQL Server
Experience with VMWare, Windows, and Linux
Experience with SDLC processes such as Kanban and Scrum
Experience with creating deployment pipeline and implementing strategies to reduce deployment time
Familiarity with concepts such as Observability, Least Privileged, Infrastructure as Code, and CI/CD
Strong problem solving and root-cause mindset, having the ability to drive into issues when appropriate and deliver a high level of end-user support
Ability to understand business requirements and provide creative technical solutions that work within the technical boundaries.
A strong understanding of manufacturing processes
A working understanding of SOX and PCI regulations

REQUIREMENTS

B.S. in Information Technology or equivalent work experience
6+ years demonstrated success in a related IT profession
3+ years of leading and managing teams

Company Overview:
CPI Card Group® is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. CPI has more than 20 years of experience in the payments market and is a trusted partner to financial institutions and payments services providers. Serving customers from locations throughout the United States, CPI has a large network of high security facilities, each of which is certified by one or more of the payment brands: Visa, Mastercard®, American Express and Discover®. Learn more at www.cpicardgroup.com.

The health and safety of our employees continues to be a top priority at CPI Card Group as we face the challenges associated with the COVID-19 pandemic. Across our production and fulfillment facilities we have implemented procedures such as enhanced cleaning, daily temperature checks, social distancing measures, and required face masks for all individuals onsite in our facilities. We also continue to monitor federal, state and local health and safety guidelines and requirements to adjust our procedures as necessary. These are just a few examples of our commitment to the safety and health of our workplaces.

Benefits
Competitive pay rates and an inclusive, empowering and rewarding culture.
Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401K with a competitive company match percentage.

CPI is an EEO Employer. A complete background including drug screen is contingent upon hire

#HP

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