Inbound Customer Service Representative job vacancy in R-C Ranch – Jobs in Columbus, OH 43085

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We got a new job details in R-C Ranch & they are Hiring Candidates for Inbound Customer Service Representative

Job Details
Company Name :
R-C Ranch
Company Location :
Columbus, OH 43085
Job Position :
Inbound Customer Service Representative
Job Category :
Jobs in California

Job Description :
Company Description
They both have a heart for their local community so they started selling their wagyu beef at surrounding farmer’s markets in Houston, TX. It didn’t take long before word got out about their high-quality family ranched beef. This led to countless partnerships with award winning restaurants all over Texas. The time has come to bring our high quality wagyu beef and heritage pork direct from our family in Texas to your kitchen table.

Job Description
Job Summary
We are seeking an Inbound Customer Service Representative to help solve issues for our customers. In this position, you will answer phone calls and emails from our customers, work to find solutions, and offer additional options for replacement or repair if necessary. You may also answer questions from potential customers. The main qualifications for this role are strong communication and problem-solving skills, as well as a background in customer service.
Representative Duties and Responsibilities

Answer phone calls and respond to emails from customers and potential customers
Solve any issues that may arise
Forward customers to the appropriate specialist when necessary
Log all calls, issues, and solutions

Requirements and Qualifications

High school diploma or GED certificate
Customer service experience
Strong phone and computer skills
Excellent problem-solving and communication abilities

Additional Information
All your information will be kept confidential according to EEO guidelines.

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