Customer Service Representative job vacancy in Royal Chemical – Jobs in Macedonia, OH 44056

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We got a new job details in Royal Chemical & they are Hiring Candidates for Customer Service Representative

Job Details
Company Name :
Royal Chemical
Company Location :
Macedonia, OH 44056
Job Position :
Customer Service Representative
Job Category :
Jobs in California

Job Description :
Careers begins and grow here, join the Royal Chemical family today!
Royal Chemical is looking to hire an experienced Customer Service Representative for our corporate office in Macedonia, OH
Royal Chemical provides essential liquid and powder chemical blending, packaging, and warehouse & fulfillment needs for some of the country’s most vital industries.
$23.00 per hour and up
What we offer?

Weekly paydays
Excellent benefits package which includes 90% employer-paid medical insurance premiums, dental, vision, 401(k) match, life insurance, etc.
Generous paid time off program, including 9 paid holidays
Tuition reimbursement
Career growth opportunities
What we expect from you?
A Customer Service Rep is responsible for handling customer inquiries, purchase orders, invoicing, and coordinating with scheduling. This role is more than just tasks, we are looking for someone to:

Act as the point of contact for a select group of customers to provide them with an excellent customer experience
This person is the quarterback, navigating between the Customer, Warehouse/Operations and Sales, tackling any issues and problem solving
Work as a team player with other CSR’s and throughout the Royal Chemical family
Foster and operate in a continuous improvement environment and help create best in class CSR practices
Experience/Competencies

High School Diploma or GED required
Minimum 3 years of customer service experience in a manufacturing environment is required
Ability to handle a variety of customer situations with enthusiasm, patience and tact
Ability to communicate effectively between customers and all levels of the Royal Chemical operations team
Proficiency with MS Outlook and MS Office with emphasis on Excel and Word
Proficiency in modern ERP planning systems in manufacturing environments
Must have high attention to detail
Must be able to read, write, comprehend, and communicate effectively in English
Royal Chemical is an Equal Employment Opportunity employer. The employment practices, policies and procedures of Royal Chemical, are structured and managed to ensure fair and non-discriminatory treatment of all persons without regard to race, national origin, color, religion, sex, age, veteran status or handicap.

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