Client Care Specialist job vacancy in Total Veterinary Care – Jobs in Grove City, OH 43123

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We got a new job details in Total Veterinary Care & they are Hiring Candidates for Client Care Specialist

Job Details
Company Name :
Total Veterinary Care
Company Location :
Grove City, OH 43123
Job Position :
Client Care Specialist
Job Category :
Jobs in California

Job Description :
Client Care Specialist/ Part-Time
Total Veterinary Care in Grove City, OH is looking for a part-time client care specialist to join our awesome team. We are located at 2802 London Groveport Road. Our ideal candidate is attentive, motivated, and reliable.
Job Type: Part-time
Client Care Specialist- Primary Duties:
Our ideal candidate will have demonstrated experience in the following areas:

*
Sales and customer service: To succeed in this role, candidates must be clear and confident when speaking with customers (in person and over the phone) about services and products. This position will be responsible for offering guidance and making appropriate recommendations and reminders about services and/or products offered by TVC (based upon the doctor’s recommendations). Excellent customer service skills are paramount. *
Appointment setting and follow-up: Successful candidates will have experience scheduling client appointments (preferably in a veterinary hospital setting) and be capable of quickly and efficiently learning new software programs. Organization and accuracy is an absolute must. *
Motivation/initiative: We are looking for people who want to learn new skills and are focused on using them to advance their careers as well as for the betterment of the team and the clients/patients we serve.

Examples of daily tasks include:

*Greeting patients and clients by name *Answering phones and making Client Care Calls (2+ hours daily) *Scheduling appointments with callers and walk-ins *Introducing and fully explaining TVC Wellness Plans to customers *Making follow-up calls after surgeries and appointments *Responding to emails *Electronically filing and updating medical and company records *Handling cash, checks, and receipts *Reporting failed payments to accounting department

How to apply:
Interested candidates should apply here or submit a resume and a cover letter, outlining their interest and qualifications for this position, to jenny.kopacz@totalveterinarycare.com.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt-out anytime. Msg & data rates may apply.
Available shifts and compensation: Available shifts all days except Sundays. Compensation is $12.00 – $14.00/hour.
About Total Veterinary Care : Total Veterinary Care (TVC) is a non-corporate network of four general-practice veterinary hospitals located in Cicero, NY; Grove City, OH; Buford, GA; and Kennesaw, GA. We are a high-tech company working in new facilities with new equipment. Our structure allows us to share resources, ideas, and successes while keeping each hospital unique and family-oriented. We are exceptionally proud of our stellar reputation among clients and within each community we serve, and this is due to our phenomenal staff — our doctors, techs, assistants, receptionists, practice managers, and administrative staff. We value teamwork, collaboration, open communication, emotional maturity, and professional growth. We look for team members who hold themselves to a high professional standard, are focused on both client and patient, and foster a positive and fun work environment. Learn more about us at https://www.totalveterinarycare.com/grove-city-oh/.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

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