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We got a new job details in Bank of America & they are Hiring Candidates for Business Support Lead II – Estate Servicing
Company Name : Bank of America
Company Location : Addison, TX 75001
Job Position : Business Support Lead II – Estate Servicing
Job Category : Jobs in California
Job Description :
Resolves research and adjustment inquiries within the bank’s practices and procedures. Responsibilities include: investigates daily incoming research and adjustment inquiries; resolves differences; answers service requests and inquiries received from various channels; determines accounting entries and makes appropriate disposition. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department’s case management system and financial controls. May provide support to and training to other researchers within the department. Has thorough knowledge of the Research & Adjustments function and handles more complex cases which require analytical and problem resolution skills. Additionally, involvement in small scop projects may be required. Reports directly to the Group Operations Manager.
Required Skills and Experience:
Experience in Estate Servicing required
Strong attention to detail
Ability to meet critical deadlines
Strong organization skills
Process oriented and excels in a fast paced environment
Proficient in Microsoft Office suite of products, with emphasis on Excel
Ability to work with multiple computers programs and switch from one to the next efficiently
Excellent verbal and oral communication skills
Dependable, results driven and achievement focused.
Open to providing and receiving coaching
Self-motivated to achieve personal standards of excellence.
Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic
Job Band: H6
Shift: 1st shift (United States of America)
Hours Per Week: 40
Weekly Schedule: Mon-Fri 8-5
Referral Bonus Amount: 0
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